EMERGENCY LINE:
(442) 888-5036

Your bill
 

YOUR BILL

SVMWC’s 280 members (property lot owners) receive bills twice a year in July and January even for unbuilt lots. Owners of multiple lots have one membership per lot and therefore receive one bill per lot. More about memberships here.

Bills are sent to members’ postal addresses on SVMWC’s records. SVMWC will start emailing bills in the near future. Please update your mailing address and email here.

Paying your bill

You may pay by check as indicated on your bill, or online following the instructions on the side of this page (at the bottom in smartphones).

Understanding your bill

As adopted by SVMWC’s board of directors on July 29, 2022, the charges included in each semiannual bill starting on July 2022 are:

Base Charge. Charged to all members. Covers a portion of half of SVMWC’s annual operating budget approved by SVMWC’s board of directors at the beginning of SVMWC’s fiscal year (July 1). The portion equals the percentage of lots that used under 100,000 gallons during the previous 12 months (July 1 to June 30 for the first semiannual bill; January 1 to December 31 for the second semiannual bill). For example, the percentage is 70% if 70% of the lots used under 100,000 gallons during the previous 12 months. The Base Charge is the product of half the annual operating budget times the percentage, prorated equally among all lots except that it is half the amount for empty lots and lots that used less than 50 gallons during the previous 12 months.

Water Usage Overage Charge. Charged to members whose lots used over 100,000 gallons during the previous 12 months (July 1 to June 30 for the first semiannual bill; January 1 to December 31 for the second semiannual bill). Covers the remaining portion of half of the annual operating budget that is not covered by the Base Charge. In the above example, the remaining portion is 30%. The Water Usage Overage Charge is the product of the lot’s excess use above 100,000 gallons times a per-gallon rate calculated to make the addition of the total Base Charges plus the total Water Usage Overage Charges equal half the annual operating budget.

Capital Improvement Reserve Fund. Charged to all members. Covers half of members’ annual total contribution to SVMWC’s capital improvement’s reserve fund budgeted by SVMWC’s board of directors at the beginning of the fiscal year to pay for unexpected capital expenses such as pipe maintenance and equipment replacement. Prorated equally among all lots.

USDA Loan. Charged to all members. Covers half the annual payment for the first 40-year loan by the U.S. Department of Agriculture that funded SVMWC’s water system’s improvements performed during 2010–2013. Prorated equally among all lots.

Other fees, assessments and penalties.

  • Payment in full is due 30 days from bill date. Payment not received in full within 60 days of bill date is due and delinquent and subject to an immediate late-payment fee of $35, and an additional $35 fee for every additional 30 days or portion thereof of delinquency.
  • Paper billing: $20 per bill or account statement (to start on January 2023).
  • Non-sufficient funds fee (bounced check): $35.
  • Service shut-off & reconnection fee: $750.
  • Fee to shut off at lot’s water meter due to issues within a home: Time and materials billed to SVMWC by its contractors.
  • Fee to transfer and establish water service upon sale of property: $500.
  • Permitting fee: $300.

Water usage monthly reports

Water service shut-off policy and procedure

Find it here.

Financial assistance for paying your water bill

Available programs

Update your contact information

Click here

 

Billing questions

Michael Dobrowski CPA
PO Box 8761
Reno, NV 89511
Phone: (530) 583-3674
Online message

 

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Service questions

NON-EMERGENCY:
service@
squawvalleymutualwater.com

EMERGENCY:
(442) 888-5036